Limited time offer: FREE Shipping on all orders!
All items are shipped directly to you from the Matrix warehouse located in China. We use DHL and EMS post for very fast and reliable delivery. Most items are shipped using DHL, only products that include a battery need to be shipped using EMS post.
Shipping times are: 5-7 days via DHL and 7-10 via EMS post.
*These times are estimated and can vary depending on the time and day the order was placed. Although shipping times can be longer then estimated we have found that in most cases they are actually shorter. DHL especially is extremely fast and efficient and often completes an order in only 3 days!
You will be emailed tracking information as soon as your order is processed.
Please note: All warranty and tech support is handled in the USA! If you need to return an item you do not have to ship it back to China (just New Jersey). If you have a warranty claim you will need to first use our CONTACT FORM and receive an RMA before shipping any items back to us! If you have any questions or concerns feel free to contact us. We are here to help!